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Week 10: Testing

In this week's reflection, I'm going to dive into what I've been doing with my project's user testing using the Four F's of Proactive Review framework.



[Figure 1: The four F's of active reviewing, Greenaway, R., (n.d.)]

Facts

In Week 10, I began debugging the device, conducting user testing, and creating product showcase images. During the design of the product showcase images, Mairi was very dissatisfied with my images. She mentioned that my product images failed to communicate to the audience and users what my product actually was. As a result, I revised them by adding some text descriptions to make it clearer.  I put up posters at the school to record the number of students who stopped by. During the testing, I randomly interviewed several students to understand their views on the product, their interest in using it, and their preferences regarding the product design style. Additionally, I asked whether they clearly understood the usage process. To my surprise, most students said they understood the product after seeing my manual and promotional posters, which made me very happy.




Feelings

This week, I experienced a wide range of emotions. During the device debugging and user testing, I felt nervous and uneasy, especially regarding the product usage process, as I was worried whether users could understand and use it smoothly. However, the students' feedback exceeded my expectations—most of them indicated that they could understand how to use the product through my manual and promotional posters, which made me feel very relieved and happy. This positive feedback made me feel that all my previous efforts were worthwhile.

Findings

Through the user testing this week, I found that clear and intuitive manuals and promotional materials play a crucial role in product promotion. The users' understanding of the usage process exceeded my expectations, which indicates that my manual and promotional materials were relatively successful. Additionally, I realized the importance of direct interaction with the target users, as the real feedback obtained from them is very helpful in improving the product design. Moreover, I recognized that selecting an appropriate testing environment is vital for product testing—a place like a school, with a dense and diverse population, provided more opportunities for my testing.

Future

In future design and user testing, I will continue to pay close attention to user feedback. Although it is unfortunate that, for safety reasons, I cannot use my heart rate device and game for testing with minors, I hope to create a product that meets safety standards for this group in the future.


Reference:

Greenaway, R. (1970) The four F’s of active reviewing, The University of Edinburgh. Available at: https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/four-f.


 
 
 

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